Legal Privacy Policy

1. Introduction

Welcome to searchrefs ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our application and use our services.

2. Information We Collect

We collect information that you provide directly to us when you:

• Create an account (Name, Email Address, Organization Name).
• Configure your projects (Project Names, Website URLs, Keywords).
• Connect third-party integrations (such as Google Analytics 4 Property IDs).
• Input prompts for analysis.

We also automatically collect certain information when you use the Service, including:

• Log data and device information.
• Usage data (how you interact with our dashboard).

3. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our Service.
• Process your requests for LLM analytics and brand monitoring.
• Send you technical notices, updates, security alerts, and support messages.
• Monitor and analyze trends, usage, and activities in connection with our Service.

4. Data Processing & Third Parties

To provide our services, we interact with third-party providers:

• LLM Providers: We transmit your configured prompts to Large Language Model providers (e.g., OpenAI, Anthropic, Google) to generate the analytics results you request. We do not share your personal account details with these providers, only the content necessary for analysis.
• Google Analytics: If you connect your GA4 account, we read analytics data (such as referral traffic sources) to provide you with insights. We do not modify your GA4 data.
• Hosting & Infrastructure: We use trusted cloud providers and database services to host our application and store data securely.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. This includes using industry-standard encryption for data in transit and at rest, and secure password hashing. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

6. Cookies

We use cookies primarily to maintain your active session and authentication state. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, but some portions of our Service may not function properly without them.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us.